Amwaj Travel
Digital Operating System.
We built a complete cloud-based enterprise platform for Amwaj Travel — transforming their entire bus booking operations into a fully automated, real-time digital ecosystem with admin dashboard, POS terminals, web booking, and native mobile apps.
Brand Evolution
We redesigned the Amwaj logo for modern digital platforms — reflecting premium quality and technical speed while preserving the trusted brand identity.
System Architecture
Decoupled headless microservices architecture — designed for high-traffic peak seasons with zero downtime and isolated payment processing.
PocketBase (Go) handles thousands of concurrent WebSocket connections. Seat updates reflect instantly across all devices and branches.
Payments processed in a fully isolated server, communicating with the core via webhook signatures — preventing any data injection or tampering.
Super Admin Dashboard
Central command center for executive management — full control over fleet, routes, pricing, bookings, and revenue analytics.
Create routes, schedule trips, assign bus types, and modify seat maps — all from a single interface.
Automatic price adjustments for peak seasons and premium seat positioning — one-click pricing control.
Agent POS Portal
Designed for maximum speed at the booking counter — process reservations and clear queues in seconds.
When an agent selects a seat, it locks instantly across all branches — zero collision, zero double-booking.
Precise financial tracking of every transaction to ensure register balance matches at end of shift.
Passenger Experience
Unified omnichannel experience across web and native mobile apps — a seamless booking journey that drives conversion.
Visual real-life seat selection with auto-release if payment isn't completed within the timeout window.
Automatic point accumulation with every booking — redeemable for future discounts to drive retention.
E-Tickets & Security
Upon successful payment, the ticket is issued instantly and stored in the passenger's digital wallet — no queues, no paper, direct boarding.
Phone-based registration with cost-optimized OTP — sent once at signup or new device login. Persistent sessions eliminate recurring SMS costs.
Legacy customer data imported programmatically. Returning customers verify via one-time OTP (Account Claiming), then find their full booking history and loyalty points waiting.
Business Impact
This wasn't just a tech upgrade — it was a strategic tool to maximize revenue and eliminate operational waste.
Self-service booking 24/7 reduced phone staff dependency by 70%. Those salaries converted directly to net profit.
Designed to scale from 50 to 500+ buses. New routes and schedules added with a single click — zero re-engineering needed.
Role-Based Access Control (RBAC) + comprehensive audit logs tracking every click in the system. Embezzling a single seat is now engineering impossible.
Delivery Timeline
Full platform delivered in 8 weeks — from backend architecture to app store deployment.
Core backend engineering (PocketBase) and UI/UX design approval.
Agent POS portal, interactive seat map, and passenger website delivered.
Mobile apps (Android & iOS) packaged and tested. Loyalty system integrated.
Security audit, staff training, and app store submission. Go-Live.
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