Bring the right products to the right businesses. Help customers turn them into lasting value.
We build AI systems, SaaS products and software around real business needs. We’re looking for thoughtful people who take ownership, communicate clearly and care about the customers on the other side.
Open roles.
Two ways to make a meaningful contribution.
01Sales & business development / RemoteB2B Sales Specialist
Turn business challenges into the right product conversations. Help companies discover, evaluate and adopt BRIVOX’s SaaS products and software solutions.
What you’ll do
- Research and qualify B2B prospects, understand their workflows and identify a real fit for our products.
- Build a consistent pipeline through thoughtful outbound outreach, inbound follow-up and relationship building.
- Lead discovery calls, present product value and coordinate demos with our technical team.
- Manage proposals, objections and follow-ups, and move opportunities toward a clear buying decision.
- Keep every contact, conversation and next step accurate in BRIVOX’s CRM. Share pipeline updates and customer insight through Slack.
What you’ll bring
- At least two years of B2B sales or business development experience, with examples of qualified opportunities and deals you helped close.
- Experience selling SaaS, digital products, software services or other technology solutions to businesses.
- Strong discovery, presentation, negotiation and written follow-up skills. You can explain business value without overstating what a product does.
- Comfort using Slack and CRM systems. You must be able to learn and use BRIVOX’s internal CRM, maintain clean records and follow our sales process.
- Clear professional English, dependable remote working habits and the ability to manage your pipeline independently. Arabic and experience with MENA markets are a plus.
02Customer experience / RemoteCustomer Success & Support Specialist
Help customers feel confident using what we build. Guide onboarding, resolve questions and turn customer feedback into useful improvements across BRIVOX’s products.
What you’ll do
- Guide new customers through onboarding and help them put our products to work in their own workflows.
- Respond to customer questions clearly, investigate issues and follow each case through to resolution.
- Reproduce product issues, collect the right context and coordinate with engineering when an issue needs technical attention.
- Maintain helpful support notes, FAQs and customer records. Spot recurring problems and share actionable product feedback.
- Use Slack for internal collaboration and BRIVOX’s CRM to track customer interactions, follow-ups and account health.
What you’ll bring
- At least one year in customer support, customer success or account coordination, preferably for SaaS or technology products.
- Strong written communication, patience and practical problem-solving. You can explain a process simply and stay calm when a customer is frustrated.
- Confidence learning software products, troubleshooting common issues and writing clear, reproducible reports for engineering.
- Hands-on familiarity with Slack and CRM or support systems. You must be able to work in BRIVOX’s internal CRM and keep customer records up to date.
- Professional English, reliable remote working habits and ownership of your follow-ups. Arabic and experience with onboarding or knowledge bases are a plus.
YOUR NEXT STEP
Let’s meet.
A little about you, your experience and the work you want to do. Our team will review your application and contact you if there is a suitable next step.
Both roles are remote. We’ll discuss working arrangements and compensation during the hiring process.
Application received.
Thank you for your interest in BRIVOX. Your application is with our team. We’ll contact you if there is a suitable next step.
Reference:
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